IMCOMP platform enables your company’s agents to start direct conversation (audio) with their online portal visitors (clients) and offer direct sales and service assistance on client enquiries.

The IMCOMP system allows clients to establish contact with the agent (or your companies’ help desk personnel) in person in an online audio and video advice session, using only a web browser with the ubiquitous Flash Player plug-in. Moreover, they can establish two-way communication by means of a normal phone, chat (text, Audio and Video), IP telephony, and even a webcam (for video).

The multi-channel offering in IMCOMP means a two-way communication with simultaneous text, audio and video streaming activities between companies and their clients.

The Infrastructure Setup is required for us to provide you the entire infrastructure (e.g. networks, servers, applications, databases, operations) to get the services up and running immediately for your company. For example, the built-in infrastructure provides web visitor tracking, knowing who visited which IITV channel or web page, from where, when, how long looking to your IITV Channels or into the web pages. This base infrastructure is vital, among which, it gathers the statistics to track, monitor and modify plans to achieve successful ads campaigns.

This is the setup that allows you to run the campaigns based on a licensed subscription to World Media Services (WMS)